Introduction
IOARTS ("we", "our", or "us") operates the IOARTS website and digital art merchandise store. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.
Information We Collect
Personal Information
When you make a purchase or interact with our Services, we collect personal information including:
- Name and email address
- Billing and shipping address
- Phone number (if provided)
- Payment information (processed securely through Stripe)
- Order history and preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device information (type, operating system, browser)
- IP address and location data
- Pages visited and time spent on the website
- Referring website information
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling your orders
- Sending order confirmations and updates
- Providing customer support
- Sending marketing communications (with your consent)
- Improving our website and services
- Detecting and preventing fraud
- Complying with legal obligations
Payment Processing
We use Stripe to process payments securely. We do not store your credit card information on our servers. All payment data is encrypted and processed according to PCI DSS compliance standards. For more information about Stripe's privacy practices, please visit Stripe's Privacy Policy.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist with order fulfillment and shipping
- Payment processors (Stripe)
- Content management systems (Hygraph)
- Analytics providers (Vercel Analytics)
- Law enforcement when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience. These may include:
- Session cookies (deleted when you close your browser)
- Persistent cookies (stored on your device)
- Third-party analytics cookies
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access your personal information
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to opt-out of marketing communications
- Right to data portability
To exercise any of these rights, please contact us at privacy@ioarts.ink
Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of our Services constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
IOARTS
Email: privacy@ioarts.ink
Website: ioarts.ink
